Terms of Use

1. Operator and service

INELVEX is operated by Kolinichenko Sergei, an individual in Blagoevgrad, Bulgaria. INELVEX is a service name; no company under that name has been registered. Contact: info@inelvex.com, phone +359 87 750 6537.

These terms cover free informational AI assistance through the INELVEX website, Telegram, Messenger and email, including the Meta application named Forgebit Messenger Bot. They create no paid subscription, payment obligation, service-level agreement or commitment to deliver a commercial project. Commercial work requires a separate agreement.

2. AI and human review

Some replies are generated using the OpenAI API. AI can make mistakes, omit context or provide unsuitable information. Verify important information before acting. This service is not an emergency service or a substitute for qualified professional advice.

An enquiry may be referred for human review where that feature applies. A reviewed reply by email requires the offered consent and address-verification steps. Not every reply is checked by a person, and no response time is guaranteed. Review and confirmation links are personal; do not share them or use another person’s link.

3. Responsible use

Use the service lawfully and share only information you are entitled to provide. Do not send spam or malicious content, impersonate others, attempt unauthorised access or interfere with operation. Do not send passwords, recovery keys, payment-card details or sensitive personal data through the assistant.

4. Availability and other services

Delivery depends on communication platforms and infrastructure providers, which have their own terms. Outages or platform restrictions can affect access and replies. We may maintain, restrict or suspend an affected part of the service for an operational or security reason. Continuous availability and delivery of every message are not guaranteed.

5. Privacy and data requests

The Privacy Policy explains data processing. To request deletion or restriction, follow Data deletion or write to info@inelvex.com. Requests require individual assessment; opening a page does not delete data. Backup rotation does not guarantee that every copy disappears within 30 days.

6. Mandatory rights and revisions

Nothing in these terms excludes rights or responsibilities that applicable law does not permit to be excluded, including mandatory consumer and data-protection rights. Material revisions will be dated and communicated where required by law.